What Techniques Can Nurses Use to Clarify Understanding?
Active Listening: Nurses should practice active listening by focusing entirely on the patient, observing their verbal and non-verbal cues, and responding appropriately. Open-ended Questions: By asking open-ended questions, nurses can encourage patients to express their thoughts and concerns, providing more insight into their understanding. Reflective Feedback: Reflecting back what the patient has said allows the nurse to verify the information received and demonstrate empathy.