Nurses should be knowledgeable about the following aspects of EPOs:
1. Network Providers: Understanding which providers and specialists are within the EPO network is crucial for guiding patients appropriately. 2. Authorization Rules: Nurses should be familiar with the authorization requirements for various treatments and procedures to prevent any denials of coverage. 3. Emergency Services: Knowing what constitutes an emergency and how EPOs handle emergency care is important for advising patients correctly.
