What Features Should an Online Booking System Have?
An effective online booking system should have several key features to meet the needs of both patients and healthcare providers:
User-friendly interface: The system should be easy to navigate for patients of all ages and technical abilities. Real-time availability: It should display up-to-date appointment slots to avoid double bookings. Automated reminders: To reduce no-shows, the system should send reminders via email or SMS. Secure data handling: Ensuring patient data privacy and compliance with regulations like HIPAA. Integration with EMR systems: Seamless integration with electronic medical records for streamlined workflow.
