Several factors can influence survey scores, including:
1. Staffing Levels: Adequate staffing is crucial for providing timely and effective care. Low staffing levels can lead to burnout and negatively impact patient satisfaction. 2. Communication Skills: Effective communication between nurses and patients can significantly enhance patient experience and satisfaction. 3. Training and Development: Ongoing training ensures that nursing staff remain competent and confident in their skills, which can positively affect survey scores. 4. Hospital Environment: The overall environment, including cleanliness, noise levels, and available facilities, can also impact patient satisfaction scores.