survey scores

How Are Survey Scores Interpreted?

Interpreting survey scores requires a nuanced approach. Scores are typically presented as percentages or ratings (e.g., on a scale from 1 to 5). High scores generally indicate positive feedback, while low scores may signal underlying issues. It is essential to look at both quantitative and qualitative data to get a comprehensive understanding. For example, a high overall satisfaction score might mask specific areas where improvements are needed, such as pain management or discharge instructions.

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