Handling difficult conversations requires sensitivity and skill:
1. Preparation: Be well-prepared with all necessary information before initiating the conversation. 2. Environment: Choose a private and quiet setting to ensure confidentiality and comfort. 3. Empathy and Support: Show empathy and provide emotional support throughout the conversation. 4. Clarity: Be clear and straightforward, avoiding medical jargon. 5. Follow-up: Ensure that there is a follow-up plan to address any ongoing concerns or questions.
