How Does HCAHPS Influence Nursing Education and Training?
HCAHPS has led to a greater emphasis on communication and interpersonal skills in nursing education and training programs. Nursing curricula now often include modules on effective communication, cultural competency, and emotional intelligence to prepare nurses to meet the expectations outlined in the HCAHPS survey. Continuous professional development in these areas is essential for nurses to adapt to the evolving demands of healthcare.
