How Do Supervisors and Managers Handle Conflict in the Workplace?
Conflict resolution is a significant aspect of the roles of nursing supervisors and managers. They are often called upon to mediate disputes between staff members or address issues related to patient care. Effective conflict resolution involves active listening, empathy, and the ability to remain neutral. Supervisors and managers must also be adept at developing and implementing strategies to prevent conflicts from arising in the first place, such as fostering open communication and promoting a positive work environment.
