How Can Nurses Effectively Use Telephone Interpreters?
Nurses can maximize the effectiveness of telephone interpreters by following these tips:
Preparation: Gather all necessary information and materials before the call to ensure a smooth communication process. Clear Communication: Speak clearly and at a moderate pace, using simple language to facilitate accurate interpretation. Engagement: Address the patient directly, not the interpreter, to maintain a personal connection. Verification: Confirm the patient's understanding by asking them to repeat key information or instructions.