To manage and clarify ambiguous orders, nurses can take the following steps:
1. Seek Clarification: The first and most crucial step is to seek clarification from the order's author. This can be done through direct communication, such as a phone call or in-person discussion. 2. Documentation: Document any clarifications or changes to the original order. This ensures a clear and traceable record of the communication. 3. Use SBAR Technique: The SBAR (Situation, Background, Assessment, Recommendation) technique can be an effective communication tool to structure the clarification process. 4. Consult Resources: Utilize available resources such as pharmacists, clinical guidelines, or electronic medical records to cross-check and verify orders. 5. Education and Training: Continuous education and training on how to handle ambiguous orders can empower nurses to act confidently and correctly.
