root cause analysis

What Tools are Used in RCA?

Several tools are commonly used in RCA to identify root causes:
- Five Whys: A simple iterative technique that involves asking "why" multiple times until the root cause is identified.
- Fishbone Diagram: Also known as the Ishikawa or Cause-and-Effect Diagram, this tool helps categorize potential causes of problems.
- Failure Mode and Effects Analysis (FMEA): A proactive tool that evaluates potential failure points within a process to mitigate risks before they occur.

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