1. Immediate Action: Address the error promptly to mitigate any harm to the patient. For instance, if a wrong medication dose is administered, immediate measures should be taken to counteract its effects.
2. Report the Error: Document the error in the incident reporting system. This helps in understanding the root cause and preventing future occurrences.
3. Communication with the Patient: Be honest and transparent with the patient and their family. Explain what happened and what steps are being taken to address it.
4. Review and Learn: Conduct a root cause analysis to understand why the error occurred and develop strategies to prevent similar mistakes in the future.
