What Should Be Done in Case of an Identification Mistake?
If an identification mistake is discovered, it’s crucial to take immediate action:
- Report the Error: Document and report the error according to the facility’s protocol. - Inform the Patient and Family: Be honest and transparent with the patient and their family about the mistake. - Review and Analyze: Conduct a thorough review to understand how the mistake occurred and implement measures to prevent future errors. - Provide Appropriate Care: Address any adverse effects resulting from the mistake and provide appropriate follow-up care.