What is the Role of Leadership in Creating a Welcoming Environment?
Leadership plays a pivotal role in nurturing a welcoming environment. Nurse leaders and administrators should:
- Model Positive Behavior: Demonstrate empathy, respect, and professionalism in their interactions. - Encourage Feedback: Implement mechanisms for receiving and acting on feedback from both patients and staff. - Promote Teamwork: Foster a collaborative culture where all team members feel valued and supported.