customer support

What Challenges Do Nurses Face in Providing Customer Support?

Despite the importance of customer support, nurses often encounter several challenges:
Workload: High patient-to-nurse ratios can lead to burnout and reduce the quality of customer support.
Emotional Stress: Dealing with critically ill patients and their families can be emotionally taxing, affecting a nurse's ability to provide optimal support.
Resource Limitations: Limited access to necessary resources and technology can hinder the efficiency of customer support.
Communication Barriers: Language differences and cultural barriers can complicate interactions with patients and their families.

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