What Challenges Do Nurses Face in Providing Customer Support?
Despite the importance of customer support, nurses often encounter several challenges:
Workload: High patient-to-nurse ratios can lead to burnout and reduce the quality of customer support. Emotional Stress: Dealing with critically ill patients and their families can be emotionally taxing, affecting a nurse's ability to provide optimal support. Resource Limitations: Limited access to necessary resources and technology can hinder the efficiency of customer support. Communication Barriers: Language differences and cultural barriers can complicate interactions with patients and their families.