What Are Some Common Techniques Taught in Training?
Some common techniques taught in communication skills training include:
Active Listening: This involves fully concentrating, understanding, responding, and remembering what the patient or colleague is saying. Empathy: Nurses learn to recognize and understand patients' emotions and perspectives, which helps in providing compassionate care. Non-Verbal Communication: Training includes understanding body language, facial expressions, and other non-verbal cues that can convey empathy and understanding. Conflict Resolution: Techniques for resolving conflicts constructively, which is essential in maintaining a harmonious workplace. Assertiveness: Nurses are trained to express their thoughts and concerns confidently and respectfully, which is crucial in advocating for patients.
