1. Needs Assessment: Conduct thorough research to understand the needs and challenges of nurses and patients. This can include surveys, interviews, and focus groups. 2. Prototyping: Develop prototypes of potential solutions and test them with end-users. 3. Usability Testing: Conduct rigorous usability testing to identify issues and areas for improvement. 4. Iterative Refinement: Continuously refine the design based on feedback and testing results. 5. Training and Support: Ensure that nurses are adequately trained to use new technologies or processes and provide ongoing support.