How to Create a Safe Emotional and Psychological Environment?
Creating a safe emotional and psychological environment is equally important: 1. Active Listening: Always listen to patients without interrupting. This makes them feel valued and understood. 2. Empathy: Show empathy by acknowledging their feelings and concerns. Use phrases like, "I understand how you feel." 3. Confidentiality: Ensure that patient information is kept confidential. This builds trust and makes patients feel secure. 4. Non-Judgmental Attitude: Avoid making judgments based on a patient’s lifestyle, beliefs, or conditions. Treat every patient with respect and dignity.
