Data collection and analysis are crucial steps in utilizing performance metrics effectively:
Data Collection Methods - Electronic Health Records (EHRs): Automated systems that record patient information. - Manual Audits: Periodic reviews of patient files and care practices. - Patient Feedback: Surveys and interviews to gather patient experiences.
Data Analysis Techniques - Statistical Analysis: Using statistical tools to identify trends and patterns. - Benchmarking: Comparing metrics against industry standards or other healthcare institutions. - Root Cause Analysis: Identifying underlying causes of performance issues.
