The success of any new system or product depends largely on proper training and implementation. When evaluating vendors, consider:
- Training Programs: Does the vendor offer comprehensive training programs for your staff? Are the training sessions customizable to fit your needs? - Implementation Support: What kind of implementation support does the vendor provide? Do they offer on-site assistance or remote support? - Post-Implementation Support: Assess the availability of post-implementation support to address any issues that may arise after the initial rollout.
