Clear Communication: Use simple, understandable language when explaining medical conditions, treatment plans, and procedures to patients and their families. Open Disclosure: If a medical error occurs, disclose it promptly to the patient and their family, explain what happened, and outline the steps being taken to prevent future errors. Patient Involvement: Encourage patients and their families to ask questions and be involved in the decision-making process regarding their care. Documentation: Maintain accurate and thorough documentation of patient care, ensuring that all relevant information is recorded and accessible to the healthcare team.
